Portal
ENFR

Legal

Privacy Policy

This Privacy Policy explains how Broker Recovery collects, uses, stores, and protects personal information obtained through the use of its website and related communications.

Broker Recovery is committed to handling personal information in a responsible, transparent, and lawful manner in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and relevant Canadian privacy legislation.

1. Information We Collect

Broker Recovery may collect the following types of information when users interact with the website:

  • Contact information such as name, email address, and general inquiry details
  • Information voluntarily submitted through contact or support forms
  • Technical information such as IP address, browser type, device information, and usage data
  • Communications sent to Broker Recovery via email or website forms

We do not intentionally collect sensitive personal data unless it is voluntarily provided and relevant to a specific request.

2. How We Use Information

Personal information is collected and used for the following purposes:

  • Responding to inquiries and support requests
  • Providing access to website features and content
  • Communicating information requested by users
  • Improving website functionality and user experience
  • Complying with legal and regulatory obligations

Information is processed only for legitimate and clearly defined purposes.

3. Legal Basis for Processing (EU Users)

For users located in the European Union, personal data is processed based on one or more of the following legal grounds:

  • User consent
  • Performance of a requested service or communication
  • Legitimate interests related to website operation and security
  • Compliance with legal obligations

4. Information Sharing and Disclosure

Broker Recovery does not sell personal information. Information may be shared only in the following circumstances:

  • With service providers assisting in website operation or communications
  • When required by applicable law or regulatory request
  • To protect the security, rights, or integrity of Broker Recovery or users

All third parties are required to handle information in a manner consistent with applicable data protection standards.